MGMT 357 - Operations Management

3 Credits
This course examines the management of systems and processes that create goods and/or services. Quantitative modeling techniques are used to analyze the operations and control processes associated with productivity, capacity and quality assurance. Other topics explored include forecasting, inventory control, facility management, process technology and design as well as cost and waste reduction. Sustainable business practices as applied to operations are also addressed.

Prerequisite(s): BITS 211, MGMT 211 and STAT 220
Course Learning Outcomes:
1. Develop an operations improvement plan.
2. Evaluate the application of current and future technologies to operations management, such as ERP, SCM, CAD, CAM, and knowledge management.
3. Analyze operations processes and their relationship with organizational functions, quality systems, productivity measures and contras, financial analysis, and reporting.
4. Understand the concepts of operations planning and control, including forecasting, capacity assessment, scheduling, inventory, and material requirements.