HRMG 431 - Negotiation and Dispute Resolution

3 Credits
This course analyzes conflict in business and develops new approaches to negotiating with people from both similar and different backgrounds. Many dimensions of negotiation are discussed including interpersonal, organizational, collective bargaining, and cultural dynamics. Students review strategies in various conflicting situations including cooperative, competitive, and labor relations.

Prerequisite(s): ENGL 311 and HRMG 213
Course Learning Outcomes:
1. Select the negotiation strategy to be used in a given business scenario while identifying a negotiator’s behavior and decision-making processes.
2. Analyze the array of interpersonal, organizational, and cultural variables that influence a negotiator’s behavior and decision-making processes.
3. Design specific strategies and tactics based on the interests, positions, and standards of each party.
4. Evaluate the role of honesty, trust, and communication in the negotiation process.
5. Develop comprehensive frameworks for evaluating negotiations processes.
6. Defend the negotiating tactics used in order to reach a compromise.